Policy

Processing Time:

* Items will be shipped within 2-3 business days of cleared payment.

* Made-to-order and customized cards will be shipped within 7 business days of cleared payment.

* Business days are Monday through Friday.

 

Shipping:

* I ship packages from Monday to Friday via Sri Lankan Registered Mail. Shipping generally takes 14 to 30 business days to reach its destination. But it could take longer for some countries.

* Feel free to send me a message if you need an item at a certain time. If you need express mail services i can arrange it for you.

* I will send you a picture of the package and registered mail receipt once I ship out the order.

* Any custom fees and/or duties are the sole responsibility of the buyer.

 

Refund:

*Personalized items are non-refundable and non-returnable due to the nature of the product.

* All returns must be in their original, unused condition.

* Refunds of purchase price will be made via your original method of payment. Shipping charges will not be refunded. Buyer is responsible for the return shipping costs.